Terms & Conditions

Last Updated: March 2026

These Terms and Conditions ("Terms") govern your use of the website integritygd.com ("Website") and the services provided by Integrity Garage Doors & Gates ("Company," "we," "us," or "our"), a licensed contractor operating out of 23978 Clawiter Rd, Hayward, CA 94545. By using our Website or engaging our services, you ("Customer," "you," or "your") agree to these Terms in full. If you do not agree with any part of these Terms, please do not use our Website or services.

1. Use of Website and Services

This Website is provided for informational purposes and to facilitate communication between you and Integrity Garage Doors & Gates regarding our garage door and gate services. You agree to use this Website only for lawful purposes and in a manner that does not infringe upon, restrict, or inhibit the use and enjoyment of the Website by any third party.

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without prior notice. We do not guarantee that the Website will be available at all times or that it will be free of errors or interruptions.

2. Service Estimates and Pricing

Integrity Garage Doors & Gates provides free estimates for garage door and gate services. All estimates are provided in good faith based on our initial assessment of the work required. However, estimates are not binding and do not constitute a fixed-price contract.

The final price for any service may vary from the original estimate based on factors including but not limited to:

• Additional damage or issues discovered during the course of the work
• Changes in the scope of work requested by the customer
• Parts availability or substitutions required
• Access difficulties or site conditions not visible during the initial assessment

If the final cost is expected to differ materially from the original estimate, we will inform you before proceeding with the additional work. You will have the opportunity to approve or decline any changes before additional charges are incurred.

3. SMS/Text Messaging Terms

Types of Messages: The text messages you may receive include, but are not limited to:

• Appointment confirmations and scheduling reminders
• Technician arrival notifications and estimated time of arrival
• Service status updates while work is in progress
• Estimate and invoice delivery
• Post-service follow-ups regarding completed work

Message Frequency: You can expect to receive approximately 1–3 text messages per service request. Message frequency varies based on your service interactions and is limited to communications directly related to work you have requested or inquired about. We will not use your phone number to send marketing, promotional, or advertising text messages without your separate, explicit written consent.

Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and wireless plan. Integrity Garage Doors & Gates does not charge any fees for sending or receiving text messages, but your carrier's standard messaging and data rates will apply.

Supported Carriers: Our SMS program is supported by all major US wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, Cricket, MetroPCS, Boost Mobile, and Virgin Mobile. Supported carriers are subject to change.

Carrier Disclaimer: Integrity Garage Doors & Gates and mobile carriers are not responsible for delayed or undelivered messages due to network issues, device incompatibility, or other conditions outside of our control. Carriers are not liable for the content of any messages sent through this program.

Privacy: Your phone number and personal information will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or opt-in data with third parties for their own marketing purposes. Information collected through our SMS program is used solely to provide the services you have requested and to communicate with you about those services.

4. Payment Terms

Payment is due upon completion of services unless otherwise agreed upon in writing. We accept the following forms of payment: cash, check, and major credit/debit cards (Visa, Mastercard, American Express, Discover).

For larger projects such as full garage door or gate installations, a deposit may be required before work begins. The deposit amount and payment schedule will be communicated to you before any work is started.

If payment is not received by the agreed-upon date, we reserve the right to charge interest on the outstanding balance at the maximum rate permitted under California law, and to pursue collection through appropriate legal means. You agree to pay any reasonable collection costs and attorney fees incurred by us in collecting overdue amounts.

5. Warranty

Integrity Garage Doors & Gates provides warranty coverage on both parts and labor for the services we perform. Specific warranty terms, including duration and coverage details, are provided with each service estimate and may vary depending on the type of work performed and the parts installed.

Our warranty covers defects in materials and workmanship under normal use and conditions. The warranty does not cover:

• Damage caused by misuse, neglect, accidents, or acts of nature
• Normal wear and tear
• Modifications or repairs performed by anyone other than Integrity Garage Doors & Gates
• Failure to follow maintenance recommendations provided by our technicians
• Pre-existing conditions not related to the work we performed

To make a warranty claim, contact us at (888) 485-6995 or help@integritygd.com with a description of the issue. We will schedule a follow-up visit to assess and address the problem at no additional cost if the issue falls within the scope of our warranty.

6. Limitation of Liability

To the fullest extent permitted by California law, Integrity Garage Doors & Gates, its owner, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Website or services, regardless of whether such damages are based on contract, tort, strict liability, or any other legal theory.

Our total liability to you for any claim arising out of or related to our services shall not exceed the total amount you paid to us for the specific service giving rise to the claim.

This limitation of liability does not apply to damages caused by our gross negligence or willful misconduct, or to any liability that cannot be excluded or limited under applicable California law.

7. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, icons, photographs, videos, and software, is the property of Integrity Garage Doors & Gates or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except for your personal, non-commercial use such as printing a single copy of a page for your own reference.

The Integrity Garage Doors & Gates name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Integrity Garage Doors & Gates. You may not use such marks without our prior written permission.

8. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Alameda County, California, and you hereby consent to the personal jurisdiction of such courts.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page. The "Last Updated" date at the top of this page will be revised to reflect the most recent modification. Your continued use of the Website or our services after any changes to these Terms constitutes your acceptance of the updated Terms.

We encourage you to review this page periodically to stay informed of any changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Integrity Garage Doors & Gates
23978 Clawiter Rd, Hayward, CA 94545
Phone: (888) 485-6995
Email: help@integritygd.com
Website: integritygd.com

See also: Privacy Policy