About Integrity Garage Doors & Gates | Hayward, CA
We are a small, technician-owned company based in Hayward, California. Since 2009, we have built our reputation one honest job at a time — no call centers, no gimmicks, just skilled hands and straight talk.
Our Story
Integrity Garage Doors & Gates started in 2009 with one technician and a truck. No office, no employees, no fancy marketing — just a deep knowledge of the trade and a belief that if you do honest work at a fair price, people will call you back and tell their neighbors about you.
That bet paid off. Over 17 years in the garage door and gate industry, we have grown entirely through word-of-mouth and repeat customers. We never had to run flashy ad campaigns or make promises we could not keep. We just showed up on time, diagnosed the real problem, quoted a fair price, and did the work right the first time.
Every garage door company can say they are good at what they do. What we think matters more is how we do it. We have always believed that a homeowner deserves to know exactly what is wrong, what it will cost, and why — before anyone picks up a tool. That is how we would want to be treated, and that is how we treat every customer who calls us.
Why "Integrity"?
The name was not picked by a branding agency. It was chosen because it is the one word that describes how we wanted to run this business from day one. Integrity means doing the right thing even when nobody is watching. It means telling a customer their door just needs a $50 adjustment instead of selling them a $600 repair they do not need. It means using quality parts that last, even though cheaper ones would make us more money in the short run.
We named the company Integrity because we wanted to hold ourselves to that standard on every single job. After 17 years, it is still the word that drives every decision we make.
Our Values
These are not corporate buzzwords pulled from a mission statement template. These are the principles we follow on every job, every day.
Honest Pricing
What we quote is what you pay. Period. We give you a written price before we start any work, and that number does not change when we are done. No trip charges tacked on after the fact, no surprise line items on the invoice, no bait-and-switch tactics. If we run into something unexpected during the job, we stop and talk to you about it before proceeding. We do not add charges beyond the price you approved before work began.
Quality Parts
We use OEM (original equipment manufacturer) parts on every repair. That means springs, rollers, cables, and hardware that are built to the same spec as what came on your door from the factory. We do not use cheap knockoff parts that save us a few dollars but fail in six months. When we fix something, we want it to stay fixed. It is better for you, and honestly, it is better for us too — we would rather earn your trust than earn a callback.
Respect for Your Home
Your garage is part of your home, and we treat it that way. Our technicians wear shoe covers inside, lay down drop cloths when working near finished surfaces, and clean up every piece of packaging and debris before they leave. We do not leave grease on your driveway or old parts in your yard. When we are done, the only thing you should notice is a garage door that works perfectly.
Standing Behind Our Work
If something we installed or repaired does not perform as expected within the warranty period, we come back and address it — no runaround. We stand behind our workmanship because we are confident in the quality of what we do. This is not a big corporation where your complaint gets lost in a phone tree. When you call us, you are talking to the people who actually did the work.
Licensed & $1 Million Insured
Integrity Garage Doors & Gates is a fully licensed contractor in the state of California. We carry $1,000,000 in general liability insurance and workers' compensation coverage on every single job. Your property is protected from the moment we arrive.
Here is why that matters to you as a homeowner:
- $1M general liability insurance protects your property. If anything were to be accidentally damaged during a repair or installation, our million-dollar policy covers it — not your homeowner's insurance. Most competitors carry $500K or less, if they carry any at all.
- Workers' compensation insurance protects you from liability. If a technician were ever injured on your property, our workers' comp policy covers their medical expenses and lost wages. Without this coverage, a homeowner could be held personally responsible.
- State licensing means we have met California's requirements for contractor competency, passed background checks, and are held to professional standards enforced by the Contractors State License Board.
Many garage door companies operating in the Bay Area are unlicensed or underinsured. We carry more coverage than most because we believe in protecting our customers completely. We are happy to provide proof of insurance upon request — and we encourage you to ask every contractor for the same before letting them work on your home.
Proud Member — Hayward Chamber of Commerce
Supporting our local business community and committed to the economic growth of Hayward and the East Bay.
What Sets Us Apart
Technician-Owned, Not a Call Center
When you call Integrity, you are not reaching a national dispatch center that sends out whichever subcontractor happens to be available. You are calling a local, owner-operated company where the people answering the phone actually know how garage doors work. We do not outsource our labor and we do not subcontract to random handymen. Every technician on our team has been trained by us and works to our standards.
Same-Day Service
We know a broken garage door is not something you can put off until next week. It is a security issue, a convenience issue, and sometimes a safety issue. That is why we offer same-day service for most repairs — call before noon and we can typically have a technician at your door that same afternoon. We carry the most common parts on every truck, so most repairs are finished in a single visit.
We Explain Before We Touch
Before we pick up a single tool, we explain exactly what is wrong with your door and why it happened. We show you the broken part, tell you what your options are, and give you a clear price for each option. We do not pressure you into a decision and we do not use scare tactics. If you want to think about it or get a second opinion, that is completely fine — we would rather you feel confident in your decision than feel rushed into one.
Years Experience
Serving Bay Area homeowners since 2009 with deep trade knowledge and hands-on expertise.
Doors Serviced
Thousands of garage door repairs and installations completed across every city in the Bay Area.
Google Rating
Perfect 5-star rating across 52 verified Google reviews from real Bay Area customers.
Service Available
Call before noon for same-day response. Most repairs completed in a single visit with parts on the truck.
Based in Hayward, Serving the Entire Bay Area
Our home base is in Hayward, CA 94545, right in the heart of the East Bay. From here, we serve homeowners and businesses across the entire San Francisco Bay Area — from San Jose in the south to Concord in the east to San Francisco across the bridge. East Bay cities like Oakland, Fremont, and Berkeley get the fastest response times, often within a couple of hours.
No matter where you are in the Bay Area, you get the same honest service, the same fair pricing, and the same commitment to doing the job right.
Work With a Team That Puts You First
No pressure, no upselling, no hidden fees. Just honest garage door and gate service from a team that treats your home the way we would treat our own. Give us a call or request a free estimate — we are happy to answer any questions.